{"id":992,"date":"2025-09-09T21:21:56","date_gmt":"2025-09-09T21:21:56","guid":{"rendered":"https:\/\/nca2dev.wpenginepowered.com\/?page_id=992"},"modified":"2025-09-24T15:19:20","modified_gmt":"2025-09-24T15:19:20","slug":"login-help","status":"publish","type":"page","link":"https:\/\/candles.org\/login-help\/","title":{"rendered":"Login Help"},"content":{"rendered":"\t\t
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Login instructions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you have an existing account with us:\u00a0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Step 1.\u00a0<\/strong>Visit the Member Portal:\u00a0https:\/\/members.candles.org\/account\/login.aspx<\/a>\u00a0<\/p>

A dialog box will appear. Select \u2018Click here to reset your password\u2019<\/strong>.\u00a0<\/p>

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Step 2.<\/strong>\u00a0Enter your email address. This will send a link to create a new password.\u00a0<\/p>

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If you have questions or need immediate assistance with accessing your account, please contact us at\u00a0info@candles.org<\/a><\/strong>\u00a0or give us a call at\u00a0(202) 591-2455<\/strong>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If you do not have an existing account with us: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Step 1.<\/strong> Visit the Member Portal: https:\/\/members.candles.org\/account\/login.aspx<\/a> <\/p>\n

A dialog box will appear. Select \u201cCreate an account\u201d <\/p>\n

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Step 2.<\/strong> On the Create an Account page, enter your information. If an account already exists with your email, the system will notify you, please revisit Step 1 for existing users to reset your password.   <\/p>\n

Create a new password with a minimum of 16 characters, including at least one uppercase letter, one numeric character, and one non-alphanumeric character. Then select \u201cContinue.\u201d <\/p>\n

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Step 3. (Optional)<\/strong> Enter organization information and select \u201cContinue.\u201d<\/p>\n

Note: <\/strong>You must complete this step and enter the name of your organization to apply for NCA membership.<\/strong><\/p>\n

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On the Primary Organization page, select your organization\u2019s name if it matches. This will link you to your organization. <\/p>\n

If the organization name does not match, select \u2018Not listed above\u2019. <\/p>\n

You may choose to use your organization\u2019s address and phone number instead of your own by checking the appropriate boxes. Then select \u2018Continue\u2019.  <\/p>\n

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Step 4.<\/strong> You are now on your profile page. From this page you can update your information or navigate to other areas to purchase memberships, register for events, or access materials. <\/p>\n

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If you have any questions or need immediate assistance with creating an account, please contact us at info@candles.org<\/strong> <\/a>or give us a call at (202) 591-2455<\/strong>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Login instructions If you have an existing account with us:\u00a0 Step 1.\u00a0Visit the Member Portal:\u00a0https:\/\/members.candles.org\/account\/login.aspx\u00a0 A dialog box will appear. Select \u2018Click here to reset your password\u2019.\u00a0 Step 2.\u00a0Enter your […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-992","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nLogin Help - National Candle Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/candles.org\/login-help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Login Help - National Candle Association\" \/>\n<meta property=\"og:description\" content=\"Login instructions If you have an existing account with us:\u00a0 Step 1.\u00a0Visit the Member Portal:\u00a0https:\/\/members.candles.org\/account\/login.aspx\u00a0 A dialog box will appear. 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